Returns & Exchanges

At PreciousExpressions.com our return policy is simple. If you aren’t happy, we aren’t happy. Our policy is 100% Satisfaction Guaranteed. If you are not completely satisfied with your purchase, you may return or exchange it.

When returning an item:

  • Please return the item in the original packaging.
  • Include the invoice that was enclosed with your package; make a copy for your records.
  • Include a note describing the problem if there was one.
  • Include note telling us whether you would like a refund or an exchange for another item. If you wish to exchange, please describe what you wish to exchange for.

Returns
Return your purchase within 14 days of the delivery date for a full refund/credit to your account minus shipping charges. Please include the invoice sent to you at the time of purchase. Ship to the address below:

If you have any further questions, please email us at .

    Je Nor Inc.
    Precious Expressions Frames
    30500 Union City Blvd
    Union City CA 94587-1518
    toll free: 800-731-4407
    phone: 510-489-8640
    fax: 510-489-8641
    email: